Child Safety Standards

• Who this applies to
• What is prohibited
• Age requirements
• How to report
• What we do
• Prevention
• Point of contact
• Legal framework

These are the published child safety standards of JOYFUL GAMES (SMC-PRIVATE) LIMITED for the ROR — Realm of Rewards app.

1. Who this applies to

Everyone who uses ROR, in every part of it — chat, the replay feed, comments, profiles, usernames, avatars and any other place a user can put content.

2. What is prohibited

• Child sexual abuse material (CSAM) in any form, including drawn, generated or computer-generated depictions.
• Sexualisation of minors — any content that presents a minor in a sexualised way, whatever the medium.
• Grooming — building a relationship with a minor to abuse or exploit them, including attempting to move a minor to another platform for that purpose.
• Sextortion — threatening to share a minor's intimate images.
• Trafficking and solicitation involving a minor.
• Sharing or seeking CSAE material, or links to it.
• Endangering a child — content or conduct that puts a minor at risk of harm.

3. Age requirements

• ROR requires users to be at least 13. In the European Economic Area, where a country sets a higher digital age of consent, that higher age applies.
• Tournaments and rewards with real-world value are restricted to users aged 18 and over.
• Accounts we find belong to someone under the minimum age are closed and the data deleted.

4. How to report — in the app and from the web

In the app: long-press any chat message, or open any post or profile, and choose Report → Child safety. This route is available to every user, at all times, without leaving the app.

From the web: realmofrewards.com/report, choosing "Child safety". No account is needed.

By email: safety@realmofrewards.com.

If a child is in immediate danger, contact your local police first. Then tell us, so we can preserve evidence and act on the account.

5. What we do when we receive a report

6. How we try to prevent it

• An age gate at sign-up, and age-appropriate limits on features.
• Automated filtering on chat and on uploaded content.
• Human review of reports, with escalation paths for child safety.
• Reporting and blocking available to every user in every place content appears.
• Staff training on recognising and handling CSAE reports.

The content filter runs server-side, so it applies to every user on every client version.

7. Point of contact

Our designated point of contact for child safety matters, including notifications from Google Play about CSAE content:

This address is monitored by a named member of our team who is responsible for child safety at JOYFUL GAMES (SMC-PRIVATE) LIMITED and is able to answer questions about our CSAM prevention practices. Messages sent here are escalated immediately.

8. Legal framework

We comply with Pakistani law, including the Prevention of Electronic Crimes Act 2016, and with the child protection law of the countries where ROR is available. We cooperate fully with lawful requests from competent authorities investigating child exploitation.